Mac users have the benefit of being easily able to back-up their files with Time Machine, but it can even prove a chore for us to connect our Mac to an external hard disk. Time Capsule provides an alternative, as users can back their files up by WiFi, but this is an expensive product.
Online back-up services hold a number of advantages over backing up files locally. For example, data is safer with them, as an external hard disk could easily be destroyed. It also allows portability; laptop users can effectively back up their data anywhere as they don’t have to carry around a spare hard disk!
Several online back-up services exist, but the two largest are Carbonite and Mozy. I recently bought a year’s subscription to Carbonite and in this article I shall review it.
Carbonite is an incremental remote back-up solution, available for Windows and OS X. Basically, after an initial back-up, any new or modified data is uploaded to their servers and backed up. This means only data that must be uploaded is, instead of all data being uploaded again.
Carbonite allow you to back-up any files, except Applications. Free trial users can’t back up their music or movie library, but paid customers can back photos, films, documents and music up. At the moment, I have backed up everything except my music library, because that will take some time to upload.
Users can upload an unlimited amount of data to their servers, where it is encrypted.
It takes quite some time to upload your files. I had to leave my computer on over a few nights to upload 5GiB of data, but I expect this is due to my Internet connection rather than Carbonite. I did experience a few problems though: it doesn’t automatically configure my firewall or ports. The lack of documentation resulted in my having to speak to their customer service, who readily provided me with a solution. They were slightly abrupt but got to the root of the problem.
I will share a few of these solutions for Mac users:
- Allow ‘/Library/Application Support/Carbonite/CarboniteDaemon.app’ to receive incoming connections (the log is in the same folder)
- Forward ports 25, 53, 80 and 443 to your machine
- Ensure no folders which are constantly being written to, like cache folders, are included in the back-up
Users control Carbonite through a prefpane in OS X. This preference pane allows users to see how much data is left to be backed up, allows them to exclude data from the back up and allows them to restore files. I would like there to be a few more options in this pane, such as the ability to see the file currently being uploaded and access the log. The icons of the Mac folders are also outdated.
An interesting features of Carbonite is that users can access their uploaded files anywhere, such as their office or at family’s. This effectively allows Carbonite to act as Remote Access.
Restoring files is as simple as simply selecting the file and the location to which you would like it restored.
So, down to the details. Carbonite is $55 a year, however Subscription.com (who provided the software for me to review) offer a Carbonite offer code for a 20% discount. This is remarkably simple to apply: one simply has to go to Carbonite through their website, it is simply one extra click to save $11! I have gone through this process and it is remarkably simple. Subscription.com also offer codes or similar click-throughs to offer discounts on everything from antivirus software to newspapers to magazines!

